OUTSIDE JAPAN

Prepare your records for a Japanese medical inquiry

Help a receiving provider understand what you want reviewed before you send a large set of documents.

The short answer

Start with a one-page summary: your current country, the question you want answered, a dated treatment timeline and a list of records you have. Ask whether a suitable review is available and which files the institution needs. Confirm language, translation, costs and the submission method before sending detailed records.

State the decision or question clearly

For example: 'I would like to understand the information in a report from Japan', or 'I want to ask whether a professional review of my existing records can be arranged'. Say whether you need information for a future visit, an explanation of a past consultation or a possible additional opinion.

If you are considering a second opinion, ask what the receiving provider can review and whether a written opinion is included. The term does not automatically include a new diagnosis, treatment or prescription.

Make a short dated timeline

Use the dates and names from your records. Keep the original reports so that a reviewer can check the underlying information if needed.

  • When the concern was first assessed and where.
  • Previous diagnoses as recorded by the treating clinicians.
  • Important tests or procedures and their dates.
  • Treatments already tried and the current plan.
  • Any decision deadline, planned travel or follow-up appointment.

List the records you have

This is an organising checklist, not a request to obtain every item. The receiving institution should tell you which records are needed for the proposed service.

  • Consultation letters, discharge summaries or referral letters.
  • Laboratory reports with the date, units and reference ranges shown.
  • Imaging reports and information about whether original image files are available.
  • A current medicine list with product names, strengths and instructions.
  • Relevant questions or a referral note from your local clinician.

Confirm language and the submission method

Ask whether documents in English or Chinese can be reviewed directly and whether any translation is required. If image data are needed, ask which format and transfer method the institution accepts.

For the first WhatsApp or WeChat inquiry, describe the records rather than sending the full file set. Ask who will receive them, how they should be submitted and what privacy information applies.

Privacy and service information →

Agree on what you will receive

Before booking, confirm the reviewing institution, consultation format, fees, expected report language and any follow-up. Ask how to share the outcome with your local treating clinician and what further in-person assessment may be needed.

Questions people ask

Do I need to translate everything into Japanese first?

Ask the receiving institution which records and languages it accepts before paying for translations. The answer depends on the proposed review and the records involved.

Can I send all my records in the first chat?

Start with the question, your country and a list of available documents. Confirm the receiving provider's submission method before sending detailed medical information.

Does preparing records guarantee a second-opinion appointment?

No. The responsible institution must first confirm whether it can offer the requested review for your location and question.

Sources & further reading

Japan MHLW: online medical care, patient information (Japanese)

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